DIGITAL GUEST CARD

Dear hotel guests,

since 01 January 2023 accommodations are no longer allowed to collect the spa tax directly from the guest. For your convenience, WELCMpass has been introduced.

Buy your spa tax/guest card conveniently online from home.

Follow this link (please click here)

You can then save the guest card on your smartphone or optionally print it out.

Here’s how:

Download the APP WELCMpass on your smartphone (scan QR code or follow the link – Android or iOS) or use the APP via the web page web.welcmpass.info

To take full advantage of your benefits, please create an account.

1. start the app and select the location

2. tap on “New spa card”.

3. tap on “Add new person” – if you have already created a profile and are logged in, you can also select “saved person” here

4. select “overnight guest

5. enter your personal data (name, address, date of birth, etc. -). For overnight guests there is a legal obligation to register).

6. choose your accommodation in Bad Zwischenahn. If you do not find it in the list, please select “other accommodation” and enter the name and address. If applicable, a QR code of the landlord is available for you to easily load the details into the app.

7. choose the beginning and end of your stay

8. if you are entitled to discounts (e.g. disability), please select them under the item “discounts”.

9. if you wish, select “Save personal data” to store them in your personal profile. Then you do not have to enter the information again the next time.

10. you would like the spa card/guest card not only for yourself, but e.g. also for your partner, children…? Then repeat the process for more people.

11. tap on “book with costs” and select a payment method

12. after payment, a signature field for the registration form appears. Check the information and sign digitally.

13. spa cards are available under the menu item “spa cards”. You can view your spa card or, for example, SHARE or PRINT spa cards booked for several people. After SHARING or PRINTING this spa card on your smartphone becomes invalid.